Privacy Policy

qq222 Privacy Protection Policy

The qq222 platform handles your personal information responsibly and always puts security and transparency first.

Last updated: 29 October 2026

Section 1 — Introduction and Purpose

This Privacy Policy ("Policy") explains how personal data is collected, stored, used, and protected for any person ("you", "user") who uses the services of the qq222 platform ("we", "service").

qq222 provides digital casino and football betting services for players in Myanmar. We protect your data with SSL encryption and will never sell or rent it to third parties under any circumstances.

By reading this policy, continuing to use our service means you agree to the terms set out in it. If you do not agree, please stop using the service and contact [email protected].

Section 2 — Types of data we collect

We collect only the data needed to provide the service. This data can be grouped into three categories —

2.1 Registration Data

Information provided when opening an account —

  • Name (full name or username)
  • Email address
  • Phone number
  • Date of birth (to confirm you are 21 or over)
  • Contact address (to verify withdrawals)

2.2 Financial Data

Information needed to process deposits and withdrawals —

  • KBZPay, Wave Money, AYA Pay, or CB Pay phone number or account number
  • Bank account number and bank name (for users paying by bank transfer)
  • Deposit and withdrawal records

We do not store full card numbers. Payments are processed through external payment service providers.

2.3 Technical Data

Data collected automatically while using the service —

  • IP address and network data
  • Browser type and device information
  • Login time and session duration records (Log files)
  • Cookies and similar tracking technologies
  • Game records and session data

Section 3 — Purposes for Using Data

We use the data we collect only for the following purposes—

  • Account registration, verification, and service delivery
  • Processing deposits and withdrawals securely
  • Preventing fraud, money laundering, and unfair play
  • Making improvements to service quality
  • Providing customer support (Live Chat and email)
  • Responsible gambling protections (age 21+ verification, gambling limits)
  • Carrying out legal compliance duties
  • Sending service-related email notifications (not promotional)

We never use your data to build advertising profiles or sell it to third-party companies.

Section 4 — Data Sharing and Disclosure

We are committed to keeping your personal information as private as possible. However, in the following cases, data may be shared as necessary—

4.1 Service Providers

Payment processing companies (e.g. banking service providers operating through KBZPay) and security verification services — these organisations have agreed to follow the same data protection standards as we do.

4.2 Legal Requirements

Data may be disclosed to the relevant authorities when ordered by a court, for regulatory compliance purposes, or to prevent financial crimes.

4.3 Business Transfers

If qq222 undergoes a merger, acquisition, or transfer of assets, data may be transferred to the receiving individual or organisation. You will be notified in advance if this occurs.

We do not sell or rent your data to advertising companies, external marketing companies, or any third parties.

Section 5 — Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help make the website run more smoothly.

How We Use Cookies

  • Essential Cookies — Used for normal website operation and session security
  • Functional Cookies — Used to save your preferred language and settings
  • Performance Cookies — Used to check and improve the gaming experience

You can disable cookies through your browser settings. Please note, however, that doing so may limit certain features of the service.

Section 6 — Data Security Measures

We use a combination of technical and organisational safeguards to protect your personal information—

  • SSL (TLS) encryption is used for all data transmission and storage
  • Financial data is stored with encryption and access is restricted
  • Staff access to data is limited on a Need-to-Know basis
  • Continuous monitoring systems are in place to detect any data breaches
  • Regular Security Audits are conducted

While we take reasonable steps to secure your data, please understand that no data transmission over the internet can be guaranteed 100% secure.

Section 7 — Data Retention Period

We retain data until its purpose is fulfilled or as required by law—

  • Account data — five years after account closure (for financial records)
  • Payment records — five to seven years (as required by law)
  • Technical Log Files — six months to one year
  • Customer support tickets — two years

Once the required retention period ends, data is securely deleted or anonymised.

Section 8 — Your Rights

You have the following rights regarding how we handle your data—

Right to Access

You can request what data we hold about you. Send an email to [email protected] to make your request.

Right to Rectification

You can request that inaccurate or incomplete data be corrected. You can also update your details directly in your account settings.

Right to Erasure

You can request deletion of your data once legal requirements have been met and there is no further need to retain it. Some data may not be immediately deletable, as financial records are required to be kept by law.

Right to Object

If you wish to object to how your data is handled, you can contact us at [email protected] to submit your request.

Any data-related requests can be sent to [email protected]. We will respond and take action within 30 days.

Section 9 — Age Restrictions and Child Protection

qq222 services are intended for persons aged 21 and above only. We do not knowingly collect personal data from children or minors under the age of 21.

If we become aware that we hold data belonging to a person under the age of 21, we will immediately delete that data and suspend the account in question.

Section 10 — Policy Changes

We may update this policy from time to time. Changes may occur due to legal updates, service expansions, or technology improvements.

Any changes will be shown on this page with a "Last Updated" date. For material changes, we will notify you via your registered email. Continued use of the site after a policy change will be taken as acceptance of the updated policy.

Section 11 — Contact Us and Enquiries

If you have any questions, comments, or data-related requests regarding this Privacy Policy, you can reach the qq222 customer support team—

  • Live Chat — 24/7 Myanmar-language Live Chat on the website
  • Email — [email protected]

Data requests will be handled within 30 days of formal verification. For complex cases it may take up to 60 days, and we will notify you in advance.

What You Should Know About Personal Data Protection

When opening an account, you need to provide your name, email, phone number, and date of birth (for the 21+ age check). When making deposits, you need to provide your KBZPay, Wave Money, AYA Pay, or CB Pay account number, or your bank account number. This data is used only to provide the service and for security checks.

Your data will never be sold or rented under any circumstances. We only share data as required with payment service providers and authorities where the law demands it. It is never shared with advertising companies or external marketing companies.

Account data and payment records are stored for five to seven years in line with legal requirements. Technical log files are stored for six months to one year. After that period, data is securely disposed of.

SSL (TLS) encryption is used for all data transmission and storage. Financial data is further protected with encryption. Staff access to data is restricted on a need-to-know basis. Regular security audits are carried out to keep protection up to standard.

Yes, you have the right to request data deletion. However, data that must be retained by law — such as financial records — cannot be deleted immediately. You can contact [email protected] to make a deletion request, and we will process it within 30 days.

You can turn off cookies through your browser settings. However, please note that some features (session handling, account login) will work with limitations as a result.

For significant changes, you will be notified in advance at your registered email. All changes are recorded in the "Last updated" date on this page. Continuing to use the service after a change means you accept the updated policy.